Terms of Use

June 2016

Except as expressly provided in a “legal notice” on the Site, these Terms and Conditions, and the DirectRx Privacy Policy, comprise the entire agreement between you and DirectRx Pharmacy with respect to the use of the Site and the Content.

DirectRx Pharmacy specializes in the distance provision of prescription medications from its pharmacy located in Manitoba, Canada.  The DirectRx prescription medication home delivery services offered on this website are limited to plan members residing in Canada.

This Site is controlled from the DirectRx Pharmacy, which is physically located in the Province of Manitoba, Canada. Through the internet, the Site can be accessed from all provinces and territories of Canada. By accessing this Site, you agree that all matters regarding use, access, or transactions through this Site shall be governed by the laws of the Province of Manitoba and the relevant and applicable federal laws of Canada. You also voluntarily agree through use of this Site to submit to the exclusive personal jurisdiction and venue of the courts of the Province of Manitoba.

By placing an order with DirectRx, you acknowledge that you are of the age of majority in the jurisdiction where you live, are entitled to make your own medical decisions, are of sound mind, and understand and consent to these terms and conditions of sale without undue influence or duress.  You acknowledge that the terms of sale are readily accessible on a 24-hour basis on the DirectRx website and that you have every opportunity to obtain independent legal advice with respect to them.

You acknowledge that DirectRx Pharmacy will not accept any prescription medication order unless you deliver a valid prescription to us, which a prescription is issued by a licensed practitioner based upon and after the appropriate personal examinations as determined by your provincial jurisdiction’s medical standards of practice. The medications you have requested were lawfully prescribed by a qualified and licensed Canadian prescriber. You have attended, have had a physical examination, and have received a prescription from a duly licensed practitioner within the last year, and do not require an additional physical examination. You have not altered your prescription in any way. The duty of care with respect to the prescribing of your medications is and shall remain the responsibility of your physician. You will consult with your physician for any appropriate monitoring and testing. You will use your medication only as directed by your physician, and will remain under the care of your physician while taking your medication. Except as specifically authorized by law (and further clarified herein), you are not purchasing medications for anyone else, and you will be the only person using the medication obtained from DirectRx.

In the event that you are unable to personally place your order with DirectRx due to age or infirmity, you can authorize someone else to place your order and assist you in acquiring your medications, so long as they have power of attorney over your affairs, and provide a copy of their legal authorization to act on your behalf to DirectRx.

The prices of the medications you order shall be confirmed at the time of DirectRx’s acceptance of your order.  Prices may be subject to change without notice.  Unless otherwise specified in writing, payment must be received at the time of or prior to our acceptance of your order. 
Medications cannot be returned for refund or exchange. Pursuant to Health Canada regulations and instructions, DirectRx cannot accept returned medications after they have been delivered to you.

THE MANUFACTURER OF EACH PRODUCT IS SOLELY RESPONSIBLE FOR ANY WARRANTY ASSOCIATED WITH THE PRODUCT.  TO THE MAXIMUM EXTENT PERMITTED BY LAW, DirectRx DISCLAIMS ALL WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, IN RESPECT OF THE PRODUCTS AND SERVICES CONTEMPLATED BY THESE TERMS OF SALE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  RESPONSIBILITY FOR CLAIMS IN RESPECT OF THE PRODUCTS IS LIMITED TO REPLACEMENT OF THE PRODUCT.

DirectRx may revise and discontinue any products and services displayed on its website at any time without notice.

Delivery of the medications you order from DirectRx with be shipped via Canada Post or other chosen bonded and secure carrier. You accept that DirectRx is not liable for any damages suffered due to delays in shipment or failure of the product to arrive within a specific number of days. You release and discharge DirectRx directors, officers, agents and employees from any and all liability, claims actions or causes of action with respect to any errors or omissions by the carrier responsible for delivering my medication to me. For members residing outside of the jurisdiction of Manitoba, you agree to grant to DirectRx power of attorney to take all steps, sign all documents, and act on your behalf for the purposes of packaging and shipping your medications to you. By accepting delivery of the products and services from DirectRx, you agree to be bound by and accept these terms and conditions of sale.

You have fully and accurately disclosed your personal and health information us, and authorize DirectRx to collect and use your information for the fulfillment and delivery of your order.  By submitting an order, you have consented to DirectRx collection and use of your personal information.

The invalidity and unenforceability of any provisions in these Terms and Conditions of Sale shall not affect the validity or enforceability of any other provisions hereof and any such invalid or unenforceable provision shall be deemed to be severable.

You acknowledge that if your medications are dispensed by DirectRx, then the pharmacy service was performed in the Province of Manitoba, in the same way as if you had physically attended the DirectRx pharmacy location in Manitoba, Canada. Any dispute, complaint, demand, claim, or cause of action relating to DirectRx’s services will be governed by the laws of the Province of Manitoba, the regulations of the College of Pharmacists of Manitoba, and any applicable federal laws of Canada. In such event, you expressly attorn to the jurisdictions of Manitoba, and the courts in Manitoba will have sole and binding authority to settle any and all disputes. 

YOU SPECIFICALLY CONFIRM, ACKNOWLEDGE AND AGREE THAT EACH AND EVERY ONE OF THESE TERMS AND CONDITIONS, WITHOUT LIMITATION, WILL APPLY AUTOMATICALLY AND GOVERN ANY PRESENT AND FUTURE ORDERS UNLESS YOU SPECIFICALLY INDICATE OTHERWISE AT THE TIME OF ORDERING. ANY AUTHORIZATIONS AND CONSENT INCLUDED IN THESE TERMS AND CONDITIONS WILL CONTINUE UNTIL YOU CANCEL THEM, WHICH YOU CAN DO AT ANY TIME. HOWEVER, IF YOU CANCEL YOUR AUTHORIZATION AND CONSENT, WE MAY BE UNABLE TO PROVIDE SERVICES TO YOU.

 If at any time you have questions regarding our policies please don’t hesitate to contact us at: info@DirectRx.ca.